Web Design UX/UI

Making cybersecurity feel human

Redesigning the customer-facing marketing pages for a global cybersecurity brand to make complex enterprise stories feel clear, credible, and human.

ClientAqua Security
RoleUX, Brand and Web Designer
Year2024
ScopeResearch, Wireframes, UI Design
+40%
Increase in average session duration across Aqua's marketing pages
+20%
Boost in mobile traffic following the responsive redesign
2 pages
Customer listing and case study story pages shipped as a system
Aqua Security customer page on device mockup
01 · The Problem

A page that wasn't earning trust

Aqua Security's customer page was underperforming. Enterprise buyers, who rely heavily on social proof before committing, were landing on a page that felt like a directory listing: company logos, thin text, and no real story. The page wasn't building trust; it was filling space.

Security decisions at the enterprise level are high-stakes and slow. Buyers need to see companies like themselves succeeding before they move forward. The existing design wasn't giving them that.

"Prospects are getting to this page and leaving. We need it to do more work for us."

Aqua Security Stakeholder

Working with the marketing and product teams, I aligned on four goals before any design work started. These goals shaped every decision that followed, from information architecture to the visual weight of individual components.

Goal 01
Build credibility fast
A visitor should recognise relevant customers and outcomes within seconds of landing on the page.
Goal 02
Tell the full story
Move from logo display to narrative: challenge, solution, and measurable outcome for each customer.
Goal 03
Make it scannable
Let prospects quickly identify stories relevant to them by industry and use case without reading every word.
Goal 04
Drive next steps
Every story should have a clear path forward: book a demo, read the full case study, or explore the product.
02 · Goals

Four goals, one direction

03 · Research and Ideas

From whiteboard to concept

I started with competitive research and internal stakeholder interviews to understand what was and wasn't working. From there, I moved to low-fidelity sketches and collaborative whiteboard sessions to explore structural options before committing to any layout.

Key questions at this stage: How do we surface the most relevant customer for any given visitor? What does a case study card need to show to earn a click? How do we handle customers who have restrictions on what can be published?

Whiteboard session exploring customer page structure
Early exploration, whiteboard
Whiteboard notes on customer story hierarchy
Story hierarchy and filtering

This project had two distinct parts. Part 1 was the main customer page: a listing of all case studies where prospects land and browse. Part 2 was the individual case study story page: where a single customer's full story is told with context, challenge, solution, and result.

I wireframed both, making sure the two pages worked as a system. The main page needed to earn a click; the story page needed to earn trust once you got there.

Low fidelity wireframe concepts
Low-fidelity concepts, main customer page
04 · Wireframes

Structure before style

05 · Final Design

A page that converts

The final design landed on a hybrid of both approaches: a featured hero story above the fold for maximum immediate impact, backed by a card grid for self-directed exploration. Each card shows the customer logo, industry, a one-line outcome, and a direct path to the full case study.

I chose the Audi case study for the hero treatment. Its high-recognition brand and clear measurable outcome made it the strongest trust signal to lead with.

aquasec.com/customers
Final customer page design with Audi case study featured
Final customer page design with Audi case study featured

I recorded a full live walkthrough to capture the scroll experience and the transition from the main customer listing into an individual case study story page. Both parts of the system are shown as delivered for development.

Full page recording: list view to story flow
06 · Prototype

See it in motion

07 · Outcomes

A page that earns its place

+40% session duration
Redesigned marketing pages resulted in a 40% increase in average session duration across Aqua's website.
+20% mobile traffic
Improved responsiveness across all redesigned pages drove a 20% boost in mobile traffic to the site.
Two-page system shipped
I designed and delivered a main customer listing page and individual case study story pages as a cohesive two-page system.
Story-first structure approved
Stakeholders aligned on the narrative-led approach over logo display and greenlit it without further revision rounds.
Freelance to full-time
The quality of the work converted a freelance engagement into a full-time offer. I joined Aqua Security as their in-house designer before the metrics even came in.
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